Refund Policy

Thank you for choosing Gedarak.lk. This Refund Policy explains how refunds, cancellations, and payment-related matters are handled for purchases made through our platform.

Gedarak.lk provides digital advertising services for property listings. At present, payments made through our website are only for property boost packages and not for buying, renting, or reserving properties.

1. Digital Boost Packages

All payments made through Gedarak.lk are for digital boost services that increase the visibility of a property listing on our platform for the selected duration.

2. Refund Policy

Once a boost package has been successfully purchased and activated, payments are generally non-refundable.

As digital advertising services begin immediately after activation, customers cannot request refunds simply because they change their mind or decide not to use the service.

3. Technical Issues

If a technical issue caused by Gedarak.lk prevents a purchased boost package from being activated or delivered correctly, our team will investigate the issue.

Depending on the situation, Gedarak.lk may provide one of the following solutions:

• Activate the purchased boost package correctly.
• Extend the boost period where appropriate.
• Provide a replacement boost package.
• Issue a refund if no reasonable alternative solution is available.

4. Duplicate Payments

If you are accidentally charged more than once for the same boost package, please contact us as soon as possible.

After verification, any confirmed duplicate payment will be refunded to the original payment method whenever possible.

5. Failed or Interrupted Payments

If your payment fails or is interrupted before completion, no boost package will be activated.

If money has been deducted but your boost package has not been activated, please contact us with your payment reference so we can investigate the transaction.

6. Cancellation

Customers may choose not to purchase a boost package at any time before completing payment.

Once payment has been completed and the boost package has been activated, the purchase cannot be cancelled.

7. Contact Us